Descriptions

Key Responsibilities:

• Supervision and Training:
  • Supervise, motivate, and train housekeeping staff (room attendants, public area attendants, laundry staff).
  • Conduct daily briefings and assign tasks to the team.
  • Provide ongoing training and coaching to ensure adherence to hotel standards and procedures.
  • Monitor staff performance and provide feedback.
• Quality Control and Inspection:
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
  • Identify and report maintenance issues promptly.
  • Ensure all lost and found items are handled according to hotel policy.
• Operational Management:
  • Prepare daily work schedules and allocate duties to staff.
  • Monitor and manage departmental inventory of cleaning supplies, linens, and guest amenities.
  • Ensure proper use and maintenance of cleaning equipment.
  • Coordinate with the front desk and maintenance departments to ensure smooth operations and guest satisfaction.
  • Handle guest requests and complaints efficiently and professionally.
• Administrative Duties:
  • Maintain accurate records of room status, inventory, and staff attendance.
  • Assist with budgeting and cost control measures for the department.
  • Ensure compliance with health, safety, and hygiene regulations.

Qualifications:

• Experience: 7 years of experience in housekeeping operations, with at least 3 year in a supervisory role, preferably in a hotel or resort setting.
• Skills:
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and a keen eye for cleanliness.
  • Ability to work independently and as part of a team.
  • Proficiency in English; knowledge of local languages (e.g., Swahili) is an advantage.
  • Familiarity with housekeeping software/systems is a plus.
• Personal Attributes:
  • Professional demeanor and appearance.
  • Proactive and problem-solving attitude.
  • Ability to work flexible hours, including weekends and holidays.

How to Apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to HUMAN RESOURCES MANAGER, ALTEZZA TRAVELLING LIMITED P.O .Box 938 Moshi Kilimanjaro. or send through [email protected] Please make sure the subject of your email will be: HOUSEKEEPING SUPERVISOR  – APPLICATION Deadline for the submission of applications is at 4 PM on 31 /07 /2025 Only applications in English will be considered. Please note that only short-listed candidates will be contacted.

For more information do not hesistate to call 0757195654