Descriptions

SUMMARY

OVERVIEW

Network Operations Specialist – Yas and Fiber NEW VACANCY Let’s grow together, become our Network Operations Specialist

QUALIFICATIONS

- and experience Bachelor’s degree in Telecommunications, Information Technology or a related field.

- 2–4 years’ experience in NOC monitoring or network operations.

- Valid driver’s/rider’s license where regional travel is required.

- Core

RESPONSIBILITIES

- Monitor core network and IT systems dashboards for alarms and performance anomalies, acknowledging and acting on alarms within defined response times.

- Log and categorize every alarm and event, and report capacity or performance trends to the Manager – Network Ops.

- Perform service activation tasks according to provisioning requests and approved HLD/LLD designs, within agreed TATs.

- Test and verify activated services with the customer or field team before handover, and update activation records.

- Carry out network troubleshooting and service restoration using defined procedures and runbooks.

- Handle technical escalations for network-related tickets from Customer Care and other teams.

- Respond to and triage incidents; escalate to the Core Network Specialist / Manager – Network Ops with complete diagnostic information when needed.

- Keep Customer Care and affected stakeholders updated on incident status until full restoration.

- Ensure network security controls (device access, configuration backups, and hardening standards) and compliance with applicable regulatory and licensing obligations.

- Maintain system configuration, customer service records, and audit reporting in compliance with revenue assurance

REQUIREMENTS

- ; close audit findings within agreed timelines.

- Contribute to daily and weekly performance reporting on network ops with timely escalation where necessary.

- Competences Alert, detail-oriented NOC operator.

- Reliable shift worker (24/7 NOC coverage as required).

- Equal employment opportunity “We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”.

- Only shortlisted applicants will be contacted.

- How to Apply for this Job Review the job details and application

REQUIREMENTS

- , then continue using the employer`s official application link.

- Continue to Job Application

HOW TO APPLY

How to Apply for this Job Review the job details and application requirements, then continue using the employer`s official application link.