Descriptions

SUMMARY

OVERVIEW

Field Operations Technician – Region – Yas and Fiber NEW VACANCY Let’s grow together, become our Field Operations Technician – Region

QUALIFICATIONS

- and experience Bachelor’s degree in Telecommunications, Information Technology or a related field.

- 1–3 years’ experience in telecom field maintenance, installation, or a related technical trade.

- Valid driver’s/rider’s license where regional travel is required.

- Core

RESPONSIBILITIES

- Execute preventive maintenance rounds on regional OSP and wireless infrastructure according to schedule.

- Diagnose and repair reactive faults within target response and repair times and confirm service restoration with the Network Operations Centre (NOC).

- Escalate faults beyond individual capability, or requiring specialist/contractor support, promptly.

- Support subscriber installation and support/maintenance work in the region as directed by the Technical Ops Manager.

- Escalate any potential breaches to SLA and Mean Time to Resolve (MTTR) that will affect customer experience.

- Adhere to quality of work, quality control and standards to ensure delivery of exceptional customer experience.

- Manage contractors operating in the region and hold them accountable to SLA and quality.

- Manage regional operational cost reduction through effective material consumption, work order review and reconciliation with contractors.

- Maintain, and track field ops inventory management and control for the region.

- Always follow HSE procedures, including for roadside and travel work, and participate in the regional on-call rota.

REQUIREMENTS

- , then continue using the employer`s official application link.

- Continue to Job Application

HOW TO APPLY

How to Apply for this Job Review the job details and application requirements, then continue using the employer`s official application link.