Relationship Manager Micro SME at NBC October 2026 - 2026-10-29

NBC

Dar es Salaam 29/10/26 -28/11/26

Descriptions

SUMMARY

OVERVIEW

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services. Job Summary Responsible to drive business growth from Micro-Small & Medium Enterprises (Micro-SMEs) Segment in-line with Bank’s Policy, Procedures and Strategy. Job Description​ Key Accountabilities: Business Growth Develop and maintain business relationship with existing and potential customers and act as Bank’s key contact person to Micro-SME customers Assist branches to identify, negotiate business opportunities to grow business portfolio in line with annual business targets Initiate and conduct customer engagements such as focus groups, customer forums, workshops aimed at identifying customer needs, building and strengthen relationships with customers, customer retention and customer loyalty creation Engagement with various stakeholders to ensure growth of Micro-SME business and that Bank’s interests are properly represented and safeguarded Manage sales leads through the entire funnel, ensuring consistent pipeline progression from first touch to contract maturity across all branches.” [...]

REQUIREMENTS

- Ability to work under pressure in complex environment including travelling to upcountry Sound understanding of Microfinance products and services Self-motivated, innovative with ability to initiate and lead change.

- Excellent knowledge of Banking operations and financial markets in Tanzania Well-developed analytical, quantitative and problem-solving skills.

- Credit structuring and analysis skills Excellent communication (English and Kiswahili), numerical, analytical and report writing skills Strong computer skills; proficient in outlook, word, excel and power point Managerial and leadership skills (Analytical, Conceptual and resourcefulness) Strong interpersonal and networking skills for both internal and external customers Ability to prioritize effectively and execute tasks in a high-pressure environment Skills required Technical skills Analytical skills (business & credit) Financial analysis Credit Management Problem-solving & decision making Selling and negotiation Written and verbal (Presentation) communication.

- Customer relationship Management MS Office (Excel, Word, PowerPoint) Behavioral skills Critical thinking perspective Good interpersonal, teamwork/networking with internal and external customers.

- Ability to organize and manage stakeholders’ engagements.

- Leadership qualities (innovative, creative, change champion) Ability to prioritize and execute tasks in a high-pressure environment.

- Ability to work with minimum supervision

QUALIFICATIONS

- Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Banking Knowledge (Meets all of the

REQUIREMENTS

- ), Commercial mindset – Junior (Meets some of the

REQUIREMENTS

- and would need further development), Customer Excellence – Service Delivery (Meets all of the

REQUIREMENTS

- ), Digital familiarity (Meets all of the

REQUIREMENTS

- ), Experience in a similar environment, Openness to change (Meets some of the

REQUIREMENTS

- and would need further development), Product and/or Service Knowledge (Meets all of the

REQUIREMENTS

- ), Relationship building (Meets some of the

REQUIREMENTS

- and would need further development) How to Apply:

JOB TYPE

- Full-time Job, To submit your application, please follow the link provided below.

- CLICK [...]

HOW TO APPLY

Use the application link below to open the official application form.

CLICK HERE TO APPLY

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