Descriptions
SUMMARY
OVERVIEW
Job Description B2B Operations Manager NEW VACANCY Let’s grow together, become our
QUALIFICATIONS
- and experience University degree in computer electrical/computer/telecom engineering or related areas.
- MBA or master’s in science is an added advantage.
- 5+ years’ experience in network operations.
- Knowledgeable with Network management systems for network monitoring.
- Core
RESPONSIBILITIES
- B2B Operations Management – Lead and oversee B2B network operations and maintenance to ensure service availability, reliability, and operational excellence.
- Network Performance & Incident Management – Monitor network performance, manage incidents, and drive timely resolution of faults to minimize customer impact.
- Change & Service Assurance – Govern network changes, upgrades, and maintenance activities to ensure service continuity and risk mitigation.
- Vendor & Stakeholder Management – Manage vendors, suppliers, and internal stakeholders to ensure SLA compliance and effective service delivery.
- Operational Governance & Reporting – Deliver operational reports, KPI tracking, risk assessments, and performance reviews to support business decisions.
- Team Leadership & Continuous Improvement – Lead, develop, and coach the operations team while driving process improvements, security compliance, and technology adoption.
- Competences Passionate about digital products and services Proficiency in analytical and reporting tools.
- Passionate about the possibilities and challenges of an increasingly digitally enabled world.
- Strong presentation and communication skills Strategic thinker “We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”.
- Only shortlisted applicants will be contacted”.
JOB TYPE
- Full-time Job, To submit your application, please follow the link provided below.
- CLICK HERE TO APPLY How to Apply for this Job Review the job details and application
REQUIREMENTS
- , then continue using the employer`s official application link.
- Continue to Job Application
HOW TO APPLY
Use the application link below to open the official application form.
