Descriptions
SUMMARY
OVERVIEW
Job Description Job Description Manager, Merchant Acquiring – () Description Responsible for the growth and profitability of merchant businesses through acquisition of merchants. ▪ Responsible for preparing business strategies aimed to grow the unit in alignment with the performance metrics. ▪ Responsible to ensure total value proposition to clients through cross promotion of additional bank products. ▪ Responsible for client retention to ensure business sustainability through proper portfolio management and strengthening client relationship by monitoring and reviewing financial reports and targets in relation to business portfolio trends and performance. ▪ Responsible for developing initiatives to support growth of product channel whilst being a contributor to the development plans relating to card products and digitization. ▪ Responsible for Managing Point of Sale channel initiatives whilst focusing on product strategy and vision supported by internal and external analysis. ▪ Responsible for engaging with relevant stakeholders (Compliance/Risk/Fraud/Processor etc.) to mitigate any card business related risk and processes whilst implementing proper controls. ▪ Responsible for [...]
REQUIREMENTS
- as well as Schemes Standards (VISA/Mastercard).
- ▪ Responsible for ensuring any related product innovations and projects are implemented timeous.
- ▪ Maintenance of expert knowledge on products, pricing, application procedure, processing, and timelines to drive and achieve relevant targets.
- ▪ Responsible to actively engaging in product designs to ensure market adaptation, enhancement, and competitiveness over time.
- ▪ Responsible to ensure utmost best service and management of customer queries efficiently and within timelines.
- ▪ Overseeing management of card business transactions disputes, fraud monitoring and risk management.
- ▪ Responsible for maintaining productive relationships with Associations (VISA/Mastercard) whilst ensuring front of line involvement for the bank.
- ▪ Actively supporting design and development of marketing plans alongside market
REQUIREMENTS
- and consumer needs.
- ▪ Be on the top of market intelligence by identifying the emerging market trends to complement product enhancement.
- ▪ Enforce periodic updates of all card and digital related revenue lines while enhancing user banking experience to complement bottom line performance.
- ▪ Play a contribution to advising the bank on the best solutions for merchant business in the country aligned with best practices approach and go to market strategy implementation.
- ▪ Initiate and manage co-marketing plans for card business to maximize product and business results.
- ▪ Plan major/national events, programs and activities that will drive merchant acquisition.
- ▪ Monitor and track performance of existing card and digital banking solutions and platforms ensuring value generation to expectations.
- ▪ Customer Satisfaction Improvement: gather feedback from end-customers and work with product team and customer service team to improve customer satisfaction.
- ▪ Ensure acquisition of new skill and know-how necessary to support execution of card and digital strategy, improvements to digital processes ultimately driving financial returns for the portfolio.
- ▪ Promote and present to merchants, retailers, and other entities in Equity products to acquire new business partners.
QUALIFICATIONS
- Skills • Strategic planning and execution skills.
- • Excellent [...]
HOW TO APPLY
Use the application link below to open the official application form.
