Descriptions

SUMMARY

OVERVIEW

Job Description Operations Trainee – Business Development Officer (BDO) Department: Operations Location: Morogoro, Pwani, Mbeya, Dar es Salaam, Geita & Shinyanga Regions

JOB TYPE

- : Fixed Term Training Opportunity Deadline: 31st October 2026 About the role SimplePay Capital Financial Services Tanzania Ltd is looking for ambitious, disciplined, and target-driven individuals to join our Operations team as Operations Trainees – Business Development Officer (BDO).

- This is more than an internship.

- It is an entry-level career opportunity for individuals who want to build a career in microfinance, sales, customer relationship management, and business development.

- Successful candidates will receive hands-on training, mentorship, and practical field experience in loan sales, customer acquisition, collections, and portfolio management.

- High-performing trainees may be considered for progression to the position of Business Development Officer (BDO), subject to performance, conduct, business needs, and successful completion of the Company’s

REQUIREMENTS

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- If you are energetic, persuasive, comfortable working in the field, and motivated by achieving targets, we would like to hear from you.

- Key

RESPONSIBILITIES

- As an Operations Trainee, you will be exposed to and expected to support the following activities: Sales & Customer Acquisition Identify and approach potential customers within the assigned territory.

- Market and promote the Company’s loan products to prospective customers.

- Build and maintain a pipeline of potential customers.

- Support customer onboarding and loan application processes.

- Develop and maintain positive relationships with customers.

- Collections & Customer Follow-Up Follow up with customers regarding loan repayments.

- Communicate professionally with customers on repayment schedules and outstanding balances.

- Support collection activities and customer retention initiatives.

- Conduct field visits and customer follow-ups as required.

- Loan Processing & Operations Assist in collecting and verifying customer information and documentation.

QUALIFICATIONS

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REQUIREMENTS

- Minimum Secondary School Education (Form Four Certificate).

- Must have NIDA number Must be able to communicate effectively in Kiswahili; English will be an added advantage.

- Previous experience in sales, customer service, collections, microfinance, or field work is an added advantage but not mandatory.

- Must be willing to work in the field and engage customers directly.

- Must be willing to relocate to areas with open vacancies Have a smartphone A positive attitude and strong willingness to learn.

- Who we are looking for We are looking for individuals who are: Driven.

- Resilient.

- Coachable.

- Customer-focused.

- Target-oriented.

HOW TO APPLY

What We Offer: Practical, hands-on experience in microfinance and financial services Structured mentorship and on-the-job training Exposure to sales, customer acquisition, loan processing and collections Performance-based career progression opportunities Opportunity to progress to Business Development Officer (BDO) based on performance How to Apply Interested and qualified candidates should send their CV to: [email protected] Sample Email Subject: APPLICATION – OPERATIONS TRAINEE in GEITA Only shortlisted candidates will be contacted.