Descriptions

SUMMARY

OVERVIEW

Job Description Host/Hostess Location: Serengeti Key

RESPONSIBILITIES

- Welcome and greet guests warmly and professionally.

- Check reservations and manage seating arrangements.

- Escort guests to their preferred seating areas.

- Attend to guests and provide personalized service.

- Provide information about the lounge, menu, and available services.

- Coordinate with waiters, bartenders, and other lounge staff.

- Monitor guest satisfaction and respond promptly to requests.

- Handle guest inquiries and complaints professionally.

- Maintain a professional appearance and high grooming standards.

- Maintain guest privacy and confidentiality, especially for VIP guests.

QUALIFICATIONS

- Certificate, Diploma, or Degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related field.

- Previous experience as a Host/Hostess, Guest Relations Officer, Receptionist, or in a similar customer-facing hospitality role is an advantage.

- Experience in a high end hotel, VIP lounge, restaurant, airport lounge, or luxury hospitality environment is preferred.

- Good command of English.

- Basic computer skills.

- Application To apply send your cv to: [email protected] Deadline:30/09/2026 How to Apply for this Job Send your job application to [email protected] .

HOW TO APPLY

Application To apply send your cv to: [email protected] Deadline:30/09/2026 How to Apply for this Job Send your job application to [email protected] .