Descriptions
SUMMARY
OVERVIEW
Job Description Mixx is hiring Observability/ platform SRE specialist
QUALIFICATIONS
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Telecommunications, or a related field.
- Relevant SRE, DevOps, Cloud, Kubernetes, or ITIL certifications are an added advantage.
- Experience Minimum of 5-8 years’ experience in SRE, DevOps, Observability, Infrastructure, or Platform Operations within a high-availability environment.
- Location Dar Es Salaam Core
RESPONSIBILITIES
- Here is a shorter version that retains the full meaning: Own and govern the observability platform, including Grafana dashboards, alerts, thresholds, and monitoring standards.
- Manage and optimize Prometheus alerting, ensuring effective monitoring, accurate thresholds, and reduced alert noise.
- Maintain end-to-end monitoring coverage, ensuring all production services are monitored and gaps are tracked and resolved.
- Manage the ServiceNow incident taxonomy, keeping classifications aligned with services and operational needs.
- Lead monitoring onboarding for new services and countries, including metrics, dashboards, alerts, and readiness validation.
- Ensure monitoring continuity during platform changes and migrations, providing observability sign-off where required.
- Analyze recurring incidents and trends, identifying whether issues are operational or platform-related.
- Partner with Engineering and Product teams, providing technical insights, evidence, and recommendations for issue resolution.
- Validate service restoration after deployments and incidents before operational closure.
- Track and report platform gaps and improvement actions, ensuring ownership and timely resolution.
APPLICATION DEADLINE
- If this description corresponds to you, grow with us by applying before September 25,2026 How to Apply:
JOB TYPE
- Full-time Job, To submit your application, please follow the link provided below.
- CLICK HERE TO APPLY How to Apply for this Job Review the job details and application
REQUIREMENTS
- , then continue using the employer`s official application link.
- Continue to Job Application
HOW TO APPLY
Use the application link below to open the official application form.
