Descriptions
SUMMARY
OVERVIEW
Job Description Job Description Why Airtel Africa? At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you. We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers. By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa. Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
RESPONSIBILITIES
- Enterprise Billing Checking contracts, SOFs & UATs sent and signed by customers are correctly implemented by technical team before the links are sent to billing.
- Validating all links for correct billing during mock bill run to avoid disputes and revenue leakages.
- Share billing details with provisioning team as received from business team (after validation) for links creation.
- Maintaining a master file for FLD billing (MOCN, Capacity, Site name, Currency & Price) that is used during reconciliation of configured links against billed links.
- Make sure traffic (SMS counts and USSD sessions) are validated before are sent for billing.
- Prebill validation check and ensure clean bill for corporate GSM & Non-GSM.
- Ensure timely e-bill delivery including distribution for printed bills for corporate customers.
- Sending outstanding balance confirmation from customers.
- Collection and Reports Make sure all invoices in your assigned portfolio are delivered to customers.
- Collect from all accounts in assigned portfolio within the first month to make sure the amounts are not spilling to bad debt bucket.
QUALIFICATIONS
- Educational
QUALIFICATIONS
- & Functional / Technical Skills A University degree or equivalent in Finance/Accountancy or Banking IT Literacy Relevant Experience (Type of experience and minimum number of years) 2-4 years’ experience in credit control/ handling receivables Other
REQUIREMENTS
- (Behavior Etc.) Basic Knowledge of Customer Service, procedure and practices.
- Good Knowledge of Opco’s products and systems Basic knowledge in use of technical principles, theories and concept Customer Oriented Strong Analytical skills and problem-solving skills Able to operate in a performance driven organization Knowledge of English and Swahili Excellent and effective communication skills, both orally and in writing How to Apply:
JOB TYPE
- Full-time Job, To submit your application, please follow the link provided below.
- CLICK HERE TO APPLY How to Apply for this Job Review the job details and application
REQUIREMENTS
- , then continue using the employer`s official application link.
- Continue to Job Application
HOW TO APPLY
Use the application link below to open the official application form.
