Descriptions
SUMMARY
OVERVIEW
Job Description Aggregate function: Commercial Business Area: Local M-Pesa Posting Country: Tanzania, United Republic of Date Posted: 3 Sept 2026 Full Time / Part Time: Full Time Contract Type: Permanent At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Role Purpose and Key
RESPONSIBILITIES
- Role Purpose: Reporting to the Manager Digital Channels & Online Payments, the Specialist supports the execution, monitoring, and continuous improvement of M-Pesa digital channels and online payment solutions.
- The role coordinates day-to-day business activities, analyses channel and payment performance, supports product enhancements and partner initiatives, and helps deliver secure, reliable, customer-centric digital payment experiences.
- 1.
- Digital Channel Performance & Adoption Support growth and adoption of M-Pesa digital channels.
- Monitor channel performance, usage, revenue, and service availability.
- Identify gaps and coordinate improvements.
- Prepare performance reports and dashboards.
- Support customer awareness and adoption initiatives.
- 2.
- Online Payments Support Support growth of online payment solutions.
REQUIREMENTS
- .
- Support development of business cases and product enhancements.
- Coordinate testing, launches, and post-launch reviews.
- Maintain product documentation and trackers.
- Monitor market trends and recommend improvements.
- 4.
- Partnership & Stakeholder Management Support engagement with partners and digital ecosystem players.
- Coordinate onboarding, testing, and issue resolution.
- Track partner performance and commitments.
- Collaborate with internal and external stakeholders to deliver initiatives.
REQUIREMENTS
- .
- Support required approvals and reviews.
- Maintain audit and compliance documentation.
- Escalate risks, control gaps, and service issues promptly.
- Professional Qualification and Skills Bachelor’s degree in Business Administration, Economics, Finance, Marketing, Information Technology, Telecommunications, Engineering, or a related discipline.
- Minimum of two years of relevant experience in digital products, digital payments, fintech, telecommunications, financial services, e-commerce, business development, product support, or a related field.
- Practical experience supporting digital products, mobile applications, payment platforms, or digital customer channels.
- Experience in business analysis, performance reporting,
REQUIREMENTS
- documentation, testing, project coordination, or partner support.
- Understanding of mobile money, digital payments, online commerce, virtual cards, application ecosystems, customer journeys, and platform-based business models is an advantage.
- Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
- We are committed to promoting Inclusion for All with the belief that diversity plays an important role in [...]
HOW TO APPLY
Use the application link below to open the official application form.
