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Job Description Customer Support Agent WE ARE RECRUITING Let’s grow together, become our Customer Support Agent (Woman or Man) Education Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Experience 1 to 3 years’ experience in of hands on experience in Proven experience in customer service, telesales, or call center environments Location Dar es Salaam, Tanzania. Your profile Strong customer service and communication skills, with the ability to understand customer needs and provide timely, professional, and effective solutions. Previous experience in customer support, call center operations, retail, FMCG, or a similar customer-facing environment. Good understanding of FMCG products, customer purchasing behavior, order processing, and sales operations. Strong problem-solving skills, with the ability to handle customer complaints, inquiries, and escalations calmly and professionally. Ability to manage multiple customer requests and prioritize tasks while maintaining a high level of service. Good computer literacy and proficiency in customer support systems, CRM platforms, Microsoft Office, and other relevant digital tools. Strong [...]
JOB TYPE
- Full-time Job, To submit your application, please follow the link provided below.
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