Descriptions

SUMMARY

OVERVIEW

- Rafiki Retreat is seeking an experienced and dynamic Lodge General Manager to oversee all administrative and operational aspects of the lodge.

- This is an exciting opportunity for a passionate hospitality professional who thrives in a leadership role and is committed to delivering exceptional guest experiences while supporting sustainable tourism practices.

KEY RESPONSIBILITIES

- Overseeing all administrative and operational activities at the lodge.

- Developing and implementing marketing strategies to enhance the lodge’s visibility and attract new clients.

- Leading, managing, and motivating the on-site team.

- Planning and allocating work according to employees’ strengths and capabilities.

- Preparing and managing budgets to ensure cost-effective operations while maintaining high service standards.

- Identifying and implementing initiatives to improve operational efficiency and the lodge’s overall performance.

- Driving business growth by increasing client acquisition and strengthening the lodge’s market presence.

- Preparing regular reports on financial performance and operational activities for the lodge owner, ideally every week.

- Introducing and promoting environmentally friendly initiatives that align with the lodge’s mission and vision for sustainable tourism.

- Maintaining excellent customer service standards.

- Building and fostering meaningful relationships with guests and stakeholders.

REQUIREMENTS

- A minimum of five years of experience in hotel, tourism, or hospitality management.

- Strong knowledge of the tourism and hospitality industry, particularly within the Tanzanian market.

- Demonstrated experience developing strategies to increase lodge visibility, expand the client base, and improve overall business performance.

- Proven leadership skills, with the ability to inspire and motivate employees while serving as a positive role model.

- Excellent interpersonal and communication skills, with a natural ability to connect with people.

- Strong organizational, budgeting, and problem-solving abilities.

- A commitment to sustainable and environmentally responsible practices.

- Ambitious self-starters with strong industry knowledge and proven capabilities are also encouraged to apply, even if they do not meet the five-year experience requirement.

LANGUAGE REQUIREMENTS

- Fluency in English is essential.

- Proficiency in at least one additional European language is preferred, particularly German.

- Knowledge of Swahili will be considered an advantage.

WORK ELIGIBILITY

- Rafiki Retreat welcomes applications from both Tanzanian nationals and international candidates.

- Non-resident applicants are encouraged to apply.

- For suitable candidates who do not currently hold a Tanzanian work permit, the lodge is open to negotiating sponsorship and assisting with the work permit application process.

BENEFITS

- The salary will be negotiated based on:

- The candidate’s experience.

- Work permit status.

- The candidate’s ability to achieve agreed performance targets focused on maximizing the lodge’s revenue and overall business performance.

- Performance-based incentives may be considered for candidates who successfully implement strategies that:

- Increase lodge occupancy.

- Enhance operational efficiency.

- Expand the client base.

- Contribute to sustainable business growth.

DEADLINE

- Applications must be submitted by September 6, 2026.

JOB TYPE

- Full-time position.

HOW TO APPLY

Ambitious self-starters with strong industry knowledge and proven capabilities are also encouraged to apply, even if they do not meet the five-year experience requirement. Rafiki Retreat welcomes applications from both Tanzanian nationals and international candidates. Non-resident applicants are encouraged to apply. How to Apply [email protected] Interested candidates should submit their applications by email to