Descriptions
SUMMARY
OVERVIEW
- The Floor Supervisor will oversee daily front-of-house operations, supervise service staff, and ensure customers receive a high-quality dining experience.
KEY RESPONSIBILITIES
- Supervise and coordinate waiters and other front-of-house staff.
- Ensure prompt and professional customer service.
- Handle customer complaints and resolve issues effectively.
- Monitor staff attendance, grooming, and performance.
- Conduct shift briefings and assign duties.
- Ensure compliance with restaurant policies and service standards.
- Support staff training and development initiatives.
REQUIREMENTS
- Candidates should possess a Diploma or Degree in Hospitality Management, Business Administration, or a related field.
- Two to three years of supervisory experience in a restaurant, hotel, café, or other hospitality environment.
- Professional skills in Communication, Customer service, Leadership, and Supervision.
BENEFITS
- No information provided.
DEADLINE
- No information provided.
JOB TYPE
- Full-time
HOW TO APPLY
Use the application link below to open the official application form.
