Descriptions

SUMMARY

OVERVIEW

- The Sales and Loan Recovery Officer will be responsible for driving business growth through effective sales of financial products and ensuring timely recovery of loans.

- The role combines customer relationship management with credit monitoring, aiming to maximize revenue while maintaining healthy loan portfolios.

KEY RESPONSIBILITIES

- Promote and sell loans and related financial services to new and existing clients.

- Identify customer needs and provide tailored financial solutions.

- Achieve set sales targets and contribute to revenue growth.

- Guide clients through the loan application process.

- Ensure accurate documentation and timely processing.

- Track loan performance and repayment schedules.

- Identify early warning signs of default.

- Recommend restructuring options where necessary.

- Implement effective collection and recovery plans.

- Negotiate repayment schedules with delinquent clients.

- Coordinate repossession and disposal of assets when required.

- Maintain strong, professional communication with clients.

- Handle queries and concerns respectfully to preserve trust.

- Build long-term relationships that support business growth.

- Ensure all sales and recovery activities adhere to company policies and legal requirements.

- Prepare regular reports on loan portfolio performance on a weekly basis.

- Provide insights to management for decision-making.

- Work closely with sales and credit risk departments.

- Perform all duties to be assigned by the supervisor.

REQUIREMENTS

- Strong networking and problem-solving skills.

- Must be aware of market trends, competitors in the market and future threats.

- Expert marketing skills and ability to implement new and innovative marketing strategies.

- Ability to work both independently and as part of a team.

- Experience in the digital and social media space.

- Experience of working with Microfinance Institutions will be an added advantage.

- Experience in debt collection, repayment negotiations, and recovery strategies.

- Understanding of credit risk management and loan portfolio monitoring.

- Strong numerical and analytical skills for assessing loan performance.

- Ability to identify early warning signs of default and propose solutions.

BENEFITS

- No information available.

DEADLINE

- 1700Hrs. on Friday, 10th July 2026

JOB TYPE

- Full-time

HOW TO APPLY

Use the instructions inside the job description to apply. Applications can be sent to [email protected].