Descriptions
Summary
**Assistant Relationship Manager Agri Retail at NMB Bank Plc (2 Positions)**
**Overview**
- Support the Agri Retail team in pre-approval and post-approval credit processes.
- Coordinate Agri Retail reports, including analysis, interpretation, and recommending solutions to improve processes and portfolio quality.
**Key Responsibilities**
- Prepare offer letters and mortgage documents while ensuring approval conditions are properly captured.
- Liaise with Credit and Legal departments regarding approval conditions and related documentation.
- Provide day-to-day assistance to clients by addressing inquiries and resolving issues.
- Perform secretarial duties in departmental meetings and ensure timely execution of agreed actions.
- Prepare reports and documents for internal and external stakeholders.
- Assist in managing client accounts, including monitoring account activities and transactions.
- Prepare periodic reports on the quality of the Agri Retail loan portfolio.
- Monitor compliance with post-approval credit conditions and documentation requirements.
- Monitor loan, overdraft, and off-balance sheet accounts through daily reports.
- Liaise with Relationship Managers on expiring, non-performing, and over-limit facilities for corrective action.
- Assist Relationship Managers in onboarding new clients and ensure the process is seamless.
**Requirements**
- Excellent communication skills in both written and spoken English and Swahili.
- Sound understanding of Business Banking products and services.
- Knowledge of Core Banking Operating System, especially Flexcube.
- Strong computer skills, with proficiency in Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
- Excellent interpersonal and networking skills for both internal and external customers.
- Ability to effectively prioritize and manage multiple projects in a fast-paced environment.
- Ability to execute tasks in a high-pressure environment.
- Well-developed analytical, quantitative, and problem-solving skills.
- Ability to work independently and as a team player with minimum supervision.
- Knowledge in reviewing and drafting legal contracts.
**Qualifications and Experience**
- Holder of a first degree or its equivalent in Law, Banking, Finance, Accounting, Economics, or other related fields.
- Minimum of 3 years of relevant experience in Retail Banking, Credit, or Legal department.
**Benefits**
- NMB Bank Plc is an Equal Opportunity Employer, committed to creating a diverse environment and achieving a gender-balanced workforce.
- Female candidates and people living with disabilities are strongly encouraged to apply for this position.
**Deadline**
- Job Closing Date: 29 May 2026
**Job Type**
- Full-time
How to apply
Use the application link below to open the official application form.
