Descriptions
Summary
**Manager Partnership Support – Tanzania Commercial Bank**
**Overview**
• Tanzania Commercial Bank is a bank that provides competitive financial services to customers and creates value for stakeholders through innovative products.
• The bank`s vision is to be the leading bank in Tanzania in the provision of affordable, accessible, and convenient financial services.
**Key Responsibilities**
• Partnership coordination & support:
• Assist in monitoring partnership performance and ensuring compliance with contractual obligations.
• Act as a liaison between internal product teams and external partners to ensure smooth integration and operations.
• Track partner commitments, follow up on pending issues, and ensure timely resolution.
• Operational & administrative support:
• Maintain an updated partnership database, dashboards, and performance trackers.
• Draft and review correspondence, reports, proposals, and MoUs related to digital financial products.
• Coordinate partnership-related meetings, workshops, and product launches, including preparing agendas, presentations, and minutes.
• Provide support in handling day-to-day partner requests and escalations.
• Reporting & monitoring:
• Collect and analyze data on partnership performance (customer adoption, transaction volumes, and revenue contribution).
• Prepare periodic performance reports and updates for management.
• Support product monitoring, evaluation, and reporting processes to measure impact and identify opportunities for growth.
• Product & relationship support:
• Work closely with internal teams (digital banking, product development, operations, and marketing) to align partnership activities with business objectives.
• Support in managing partner relationships to ensure mutual benefit and sustainability.
• Provide insights on customer needs and market trends to improve digital product performance.
**Requirements**
• Holder of a bachelor`s degree in one of the following fields: banking, economics, commerce, or business administration, accountancy, finance, entrepreneurship, marketing, statistics, mathematics, computer science, and information technology, or equivalent qualifications from recognized institutions.
• At least ten (10) years of working experience in a related field.
• Deep knowledge of cash management, collections, payments infrastructure, and digital banking technologies.
• Proven track record of leading teams and driving revenue growth.
• Strategic and commercial mindset.
• Strong understanding of financial products and regulatory environment.
• Excellent leadership and stakeholder management skills.
• Analytical and data-driven decision-making.
• Digital and innovation-oriented.
• Client-centric with strong communication skills.
**Personal Attributes and Behavioural Competencies**
• Ability to demonstrate Tanzania Commercial Bank core values: customer focus, trustworthy, creativity, teamwork, and excellence.
• Ability to prioritize work and meet deadlines.
• Ability to work quickly, accurately, and consistently when under pressure.
• A methodical and well-organized approach to work.
• Mature and able to work in a confidential environment.
• Sound judgment, common sense, and good humor.
**Benefits**
• The position will attract a competitive salary package and benefits.
**Deadline**
• Application Deadline: 06 May 2026
**Job Type**
• Full-time
How to apply
Use the application link below to open the official application form.
