Descriptions
Summary
**Job Title: ICT Supervisor at MUCOBA Bank PLC**
**Overview**
- MUCOBA Bank PLC is the oldest community bank in Tanzania, seeking an experienced ICT supervisor to lead, secure, and optimize its banking technology infrastructure.
- This pivotal role blends technical mastery with strategic oversight in a high-stakes financial environment.
**Key Responsibilities**
- Monitor, maintain, and follow up on all IT and Telecom equipment, tools, and services
- Oversee installation, configuration, and maintenance of hardware, software, and network systems
- Supervise and lead IT staff, providing training, mentorship, and performance management
- Coordinate with other IT units and external providers for escalated support
- Implement and improve data security protocols (firewalls, backups, user access rights, encryption)
- Ensure compliance with IT regulations, cybersecurity standards, and organizational policies
- Provide onsite technical support and troubleshooting to minimize downtime
- Deliver user training and educational support on IT systems and protocols
- Prepare regular activity reports and maintain ICT documentation
- Manage IT inventory, software licensing, and asset tracking
- Participate in IT budgeting and local procurement processes
- Manage IT projects including system upgrades and process improvements
- Document, implement, test, and review the business continuity plan (disaster recovery plan) in alignment with disaster mitigation and manage plans to ensure high system availability and business continuity
- Perform any other duties assigned by immediate supervisor
**Requirements**
- Bachelor’s degree in IT or Computer Science. A master’s degree will be added as an advantage.
- 3–4 years of proven experience within the banking sector.
- Relevant professional certifications such as Microsoft Server Administration and Active Directory, and Cisco Networking (CCNA/CCNP) and others.
- Desirable: ITIL framework knowledge or cybersecurity credentials (CISSP/CEH).
**Benefits**
- Competitive package
- Stable work environment
- Opportunity to lead a dedicated IT team and directly impact community financial well-being
**Deadline**
- 12/05/2026
**Job Type**
- Full-time position
How to apply
Use the application link below to open the official application form.
