Descriptions
Summary
**Operations Manager**
**Company:** My Home Furniture Co. Ltd
**Location:** Bweleo, Fumba
**Reports To:** Managing Director / CEO
**Overview**
The Operations Manager is responsible for overseeing the daily operations of My Home Furniture Co. Ltd, ensuring efficiency, productivity, and high-quality service delivery.
**Key Responsibilities**
- Operations Management:
- Plan, coordinate, and oversee all operational activities including importation, warehousing, and distribution.
- Ensure smooth workflow across departments to meet business targets.
- Develop and implement operational policies and procedures.
- Importation & Supply Chain Management:
- Manage end-to-end importation processes, including supplier coordination, shipping, and customs clearance.
- Liaise with international suppliers to ensure timely and cost-effective procurement of furniture products.
- Ensure compliance with import regulations, documentation, and duties.
- Track shipments and resolve delays or logistical challenges.
- Inventory & Warehouse Management:
- Oversee inventory levels to ensure adequate stock without overstocking.
- Implement efficient stock control systems and conduct regular inventory audits.
- Coordinate receiving, storage, and dispatch of imported furniture.
- Logistics & Distribution:
- Manage transportation and delivery processes to ensure timely customer fulfillment.
- Optimize delivery routes and reduce logistics costs.
- Coordinate with logistics partners and internal teams.
- Team Leadership:
- Supervise and support staff across operations, including warehouse and logistics personnel.
- Conduct performance evaluations and provide training and development.
- Foster a positive and productive work environment.
- Quality Control:
- Ensure imported products meet company quality standards.
- Handle damaged goods, returns, and customer complaints efficiently.
- Work with suppliers to maintain product quality consistency.
- Financial & Cost Control:
- Prepare and manage operational budgets.
- Monitor importation costs including freight, duties, and taxes.
- Identify cost-saving opportunities and improve operational efficiency.
- Health, Safety & Compliance:
- Ensure adherence to workplace health and safety regulations.
- Maintain a safe working environment in warehouse and operations.
- Ensure compliance with local laws and import regulations.
**Requirements**
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Proven experience (3–7 years) in operations or supply chain management, preferably in importation or retail.
- Strong understanding of import/export procedures and regulations.
- Excellent leadership and organizational skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in Microsoft Office and inventory/operations systems.
**Benefits**
- Combination of office and warehouse environment.
- Opportunity to work with a leading home furnishing solutions company.
**Deadline**
No specific deadline mentioned.
**Job Type**
Full-time.
How to apply
Use the application link below to open the official application form.
