Descriptions
Summary
**Overview**
• With 75 years of experience, our organization focuses on helping vulnerable children overcome poverty and experience fullness of life.
• We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
• Join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children`s life stories.
**Key Responsibilities**
• **Data Entry (10%)**
• Ensure accurate data entry where Tablet fails
• Ensure approval documents are in place for manual data entry
• Supervise, Effects & Confirm Mobile change & ATM requests and registration at the Business Center
• Customer satisfaction
• Problem solving
• **Banking activities (20%)**
• Register the bank pay in slips and issue receipts to the respective clients
• Initiate payments, and submit to Finance
• Prepares all journals
• Acts as a member of the branch credit committee and branch delinquency committee
• Searches customers in Credit info to confirm if they are eligible to take loan
• Sends disbursement documents to Regional Operations Officer
• Leads the disbursement process, physically confirms clients during disbursement and reports any missing or problematic clients to central processing personnel
• **Efficiency (20%)**
• Payments and Petty cash management
- Petty cash reimbursement and disbursement as per policy
- Effect cash payments as per authorized, approved or request voucher
- Ensure payment of services delivery agents/partners e.g. bills, contractors, labor wages if any
- Purchases of office items e.g water, sugar, tea bags, utensils e.t.c
• **Efficiency Customer Service (15%)**
• Attends customer inquiries
• Promotes/markets Savings
• Directs customers to respective officer or right channel
• Monitors/attends customers’ ATM usage
• Register and solve customers’ compliances
• Pass right information to customers
• Issues marketing tools such as fliers to customer
• **Reports (10%)**
• Reports to Business Center Manager any reported loss of ATM Card, Mobile Line by the client
• Reports to disbursement authorization officer Missing or problematic clients on the disbursement
• Report delivery and loss of assets
• **Savings Mobilizations (15%)**
• Mobilize savings, Market and sells savings products to clients
• Opens savings accounts
• Ensure KYC of saving accounts are approved by BCM
• **Office Administration (10%)**
• Keeps under safe custody all clients loan collaterals, files, documents and other valuable items with their proper registers
• Keep confiscated collaterals in hand under custody
• Keep proper documentations of payments
• Post and receive the Business Centre Parcels
• Compile customer complaints and reports to Call Centre Manager
• Does photo copy and printings
• Keeps business center stationery
• Provides assistance to any examination conducted by internal or external auditors and regulators such as BOT
**Requirements**
• Local Applicants Only
**Benefits**
• Not specified
**Job Type**
• Full-time
**Deadline**
• Not specified
**How to Apply**
• Please follow the link provided below to submit your application.
How to apply
Use the application link below to open the official application form.
