Head of Quality, Training and Operational Enablement

YAS Tanzania

Dar es Salaam 25/02/26 -27/03/26

Descriptions

Summary

The job requires a minimum of 10+ years of experience in telecom, banking, or customer service fields, with a Bachelor`s degree in Business Administration or a related field. An MBA is an added advantage. The core responsibilities include developing and implementing a CX quality framework, designing training programs, conducting audits, and introducing mobile learning applications.


How to apply

To apply, candidates should follow the link provided below and submit their application before March 05, 2026.

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