Descriptions

Key Responsibilities

• Collect payments via mobile money, POS, local bank transfer and Wallet
• Provide excellent services and ensure daily closure of the patient bills
• Verify insurance coverage and eligibility before billing
• Ensure correct and complete billing details in line with insurance contracts
• Guide patients on their insurance limits, co-payments, or exclusions/not covered
• Collect any balance not covered by insurance (co-pay or self-pay)
• Ensure patients understand their bills and payment options available
• Handle disputes or issues in a calm and professionally with patients and any other stakeholder
• Ensure confidentiality of patient health status
• Comply with hospital finance and billing SOPs
• Perform any other duties assigned by a supervisor

Your Qualifications and Competencies

• Diploma in Accounting, Business Administration or related Field equivalent
• Minimum 1 year working experience
• Basic Computer knowledge & Skill (Excel and Word)
• Knowledge of Insurance & NHIF Procedures will be added advantage
• Customer care and hospitality

How to Apply If you are interested, please submit your curriculum vitae with 2 references and a cover letter telling us why you believe you are the right person for the role.

CCBRT is an equal opportunity employer and encourages people with disabilities to apply. Please send your application via email to: [email protected]

The selection process for shortlisted candidates contains several assessment rounds.