Descriptions

Relationship Officer, Consumer banking

Reporting to: Branch Manager

Location: Arusha, Tanzania

Job Summary: Generate sustainable revenue, manage client relationships to achieve the set sales targetsand wallet share and ensure sustained business growth and profitability at branch.

Key Responsibilities 

• ldentify business growth opportunities in the local market and develop appropriate strategies for capturing the market.
• Achieve revenue and cost targets to drive productivity
• Business development, revenue generation, efficiency improvement, profitability, and overall business process management in the Consumer Banking business.
• Drive customer service excellence and ensure competitive solutions and products are consistently delivered to consumer banking clients
• Drive a customer-centric mindset within the consumer banking system that will result in speedy product and service delivery
• Manage NPL of portfolio

Qualification&Experience:

• Bachelor’s degree/ master’s business-related fields of study or equivalents. <
• At least 5 years sales & products experience with good knowledge on banking products and operations

Ecobank is committed to providing equal opportunities to all and fostering an inclusive and diverse workplace. To this end, we encourage applications from individuals regardless of their nationality, race, gender, age, social class, religion, beliefs, and disability while fully adhering to the local laws and regulations established where Ecobank operates.

Application Instructions:

• If you are interested and meet the selection criteria, please submit your CurriculumVitaebyNovember11th,2025 to [email protected]
• Please note that only shortlisted candidates will be contacted.