Descriptions

Key responsibilities

Business performance

• Deliver on sales, revenue, deposit, risk assets, targets, and efficiency ratio.

• Prepare and deliver on approved branch budgets.

• Manage costs strictly, including reviewing both direct and indirect costs generated by the branch.

• Achieve the targeted cost/income ratio at the branch.

Relationship management & customer service

• Deliver on customer service standards, acquisition, and client satisfaction levels.

• Retain high-performing clients and grow share of wallet in the target market.

People management

• Build and develop a high-performing team through performance development and coaching.

• Achieve productivity and efficiency targets.

Process, controls, and operation performance

• Ensure compliance with operational risk standards.

• Comply with branch layout standards, KYC requirements, and operating and risk policies and procedures.

Qualifications & experience

• Educational background: Bachelor’s or master’s degree in Banking or Business Administration, Economics, Finance, or other related fields.

• Professional experience: At least 5 years of experience in relationship management and branch operations.

Application instructions

If you are interested and meet the selection criteria, please submit your Curriculum Vitae by August 15, 2025 to [email protected].
Only shortlisted candidates will be contacted.

Additional information

• Organization: Ecobank Tanzania Limited – The Pan African Bank

• Position: Branch manager

• Location: Mwanza and Arusha

• Minimum qualification: Bachelor’s or master’s degree in Banking or Business Administration, Economics, Finance, or related fields

• Deadline: August 15, 2025

• Application email: [email protected]