Alternative Delivery Channel Officer II

Exim Bank

Tanzania 20/06/25 -12/07/25

Descriptions

Job Description

  • To assist assistant Manager to grow and support Merchant Acquiring business through POS Channel and other digital products of the bank as assigned.
  • To promote and sell the Acquiring Business of the Bank, He/ She will be responsible for identifying potential merchants and drive acquisition through team and branches.

Roles & Responsibilities

1.Acquisition & customer portfolio management 

  • Create new sales and revenue generating opportunities as appropriate.
  • Utilize a consultative sales approach that ensures that the client’s business objectives are met, and that the performance metrics of their payment portfolios are maximized.
  • Develop partnership and campaigns with merchants as per assigned portfolio and territory to grow revenues and brand visibility for both during the year.
  • Prepare proposals, high impact sales presentations and negotiate contractual relationships with new and existing customers.

 

2.Retention of Existing Customers

  • To manage customer queries of all merchants in the assigned portfolio.
  • Identify and arrange tie up partnership marketing campaigns with merchants within the assigned portfolio for bank brand awareness and business growth.
  • Expand existing relationships/partnerships through the selling of Bank products both traditional and digital services through relationship managers as and when required.
  • Manage active/inactive merchants to grow profitability.
  • Manage POS through proper allocation or recovery as and when required.
  • QUALIFICATION & EXPERIENCE


    • Degree in IT, Business or Banking
    • A pleasant personality
    • Good interpersonal skills
    • Good communication skills
    • Ability to work under pressure
    • Good communication skills
    • Computer literacy is essential
    • How to Apply:


      To submit your application, please follow the link provided below.

      CLICK HERE TO APPLY


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